Política de envíos

Pedidos anticipados

Todos los pedidos actuales realizados en freyskin.com son pedidos anticipados.

Los productos se enviarán una vez finalizada la producción. Nuestro plazo de envío estimado es abril de 2026 para la crema After Sun Face Creme y verano de 2026 para la After Sun Body. El plazo de envío previsto se indicará claramente en la página de cada producto al momento de la compra.

Al realizar un pedido por adelantado, usted reconoce y acepta este cronograma de cumplimiento retrasado.

Si hay cambios significativos en la ventana de envío esperada, los clientes serán notificados por correo electrónico.

Tiempo de procesamiento

Una vez que los productos estén en stock, los pedidos se procesarán en un plazo de 2 a 5 días hábiles.

El tiempo de procesamiento se refiere al tiempo necesario para preparar y enviar su pedido. No incluye el tiempo de tránsito.

Regiones de envío

Actualmente realizamos envíos a Alemania y a países seleccionados de la UE. Los destinos de envío disponibles se muestran al finalizar la compra.

Para consultas sobre envíos internacionales fuera de la UE, comuníquese con hello@freyskin.com .

Costos de envío

Los costos de envío se calculan al momento del pago y dependen del destino y del tamaño del pedido.

Cualquier derecho de aduana o impuesto de importación aplicable para envíos fuera de la UE es responsabilidad del cliente.

Tiempos de entrega

Los tiempos de entrega varían según el destino.

Tiempos de tránsito estimados dentro de Alemania: 2 a 4 días hábiles.
Tiempos de tránsito estimados dentro de la UE: 3 a 8 días hábiles.

Tenga en cuenta que los tiempos de entrega son estimaciones y pueden variar debido a retrasos del transportista o al procesamiento de aduanas.

Retrasos

Si bien nuestro objetivo es cumplir con todos los plazos de envío y entrega estimados, pueden producirse demoras debido a la producción, problemas con el transportista o circunstancias fuera de nuestro control.

Frey Skin no se hace responsable de los retrasos causados ​​por los transportistas o las autoridades aduaneras.

Contacto

Para preguntas relacionadas con el envío, comuníquese con:

hola@freyskin.com

Do I need after sun care if I wear sunscreen?

Sunscreen helps protect skin while you are in the sun. After sun care focuses on what happens afterwards.

Even with SPF, skin can feel warm, dry, or out of balance after time outdoors. After sun care is designed to support hydration, antioxidant care, and barrier function during the hours following sun exposure.

What should you apply after sun exposure?

After time in the sun, skin often benefits from gentle care.

Start by cleansing to remove sunscreen, sweat, and salt. Then apply an after sun treatment designed to support hydration and comfort. In drier climates, some people choose to layer a simple moisturiser on top.

Does after sun actually do anything?

Traditional after sun products often focus on cooling the surface of the skin.

Modern after sun care can also support hydration, antioxidant care, and barrier function. These are important for skin that has spent time in the sun and may feel dry, tight, or unsettled.

What happens to skin after sun exposure?

After sun exposure, skin can experience moisture loss, barrier disruption, and oxidative stress.

These changes can happen even when sunscreen is used and there is no visible burn. This is why after sun care often focuses on hydration, soothing ingredients, and antioxidant support.

If you’d like to learn more, we’ve written a longer article explaining what happens to skin after sun exposure.

About Frey Skin

What makes Frey Skin different from traditional after sun products?

Many traditional after sun products focus mainly on cooling the skin.

Frey Skin was developed to support skin in the hours after sun exposure, combining hydration, antioxidant care, and barrier supporting ingredients in lightweight formulas designed to absorb easily.

What is hydroxytyrosol and why is it used in Frey Skin?

Hydroxytyrosol is a naturally occurring antioxidant found in olives.

Frey Skin uses Phenoliva Active 10, an upcycled olive extract rich in hydroxytyrosol. In skincare, antioxidants help support skin under oxidative stress, which can increase after sun exposure.

How should I use Frey Skin after sun exposure?

Apply to clean skin after time spent in the sun.

This may be after a beach day, a run, a cycle, or extended time outdoors. The formula is designed to stand alone after sun exposure. In drier climates, a simple moisturiser can be layered on top if desired.

Can Frey Skin be used every day?

Yes.

Even on days without heavy sun exposure, skin still experiences environmental stress from heat, pollution, and daily outdoor activity. Many people choose to use after sun care as part of their evening routine.

Is Frey Skin suitable for sensitive skin?

Absolutely. Frey Skin formulas are developed to be lightweight and gentle on sun exposed skin.

They focus on hydration, soothing ingredients, and antioxidant support rather than strong actives. As with any skincare product, patch testing is recommended if you have very sensitive skin.